FAQ

Got Questions as an Employer? We've got the Answers !

Is it Free to Post a Project

Yes, it is Free!

Yes, it is free to post your project on Afriilancer.com
Read More

Are Projects Published Instantly

No, they are not

All projects posted on Afriilancer.com are first verified before they get published...
Read More

Is Project Scope editable during bidding

No, You cannot

edit a job/project details during the bidding period...
Read More

How do I accept a bid from a Freelancer

To accept bids

log in to your dashboard and click on the latest proposal...
Read More

How do I track the progress of the freelancer work

Here is How

Schedule periodic project status update meetings and communicate via....
Read More

How to buy freelance services in the marketplace

Here is How

to get started with buying freelance service in the marketplace...
Read More

Does Afriilancer supports Multi-Currency

Yes, we do

Projects/Services funds can be deposited into escrow in...
Read More

How to Post a Project

To post a Project

create a new account/switch to your employer profile...
Read More

Do I have to verify my Identity as an Employer

Yes, you have

to verify your identity as an employer be it a registered company or an individual...
Read More

How do I award a Project to a Freelancer

To award a Project

simply accept a bid from your preferred freelancer to award...
Read More

How will I communicate with the Freelancer

Here is How

There is a in-platform communication tool, that allows both employers and freelancers to chat and...
Read More

Can I delete an already cancelled Project

No, you can't

delete a project after it has been posted, even after cancelling it...
Read More

What fees does Afriilancer charge employers

Here is It

We charge employers a processing fee and VAT on all projects posted and services bought on Afriilancer.com...
Read More

Can I Switch My Account Role

Here is It

We charge employers a processing fee and VAT on all projects posted and services bought on Afriilancer.com...
Read More

What is a Milestone

A Milestone is

a significant stage or level on a project that must be...
Reaf More

Do I have to pay to get my Project Featured

Yes, You have

to pay to get your project featured on the main landing page and the project search...
Read More

What happens after awarding a Project to a Freelancer

Here is it

you and the freelancer are auto-entered what we call the workspace...
Read More

How will I verify Freelancer's billable hours

Here is How

We recommend that every freelancer working on our platform utilize Clockify...
Read More

Can I cancel an already Awarded Project

Yes, but

know that there has to be a valid and compelling reason why you are cancelling....
Read More

How do I report a Freelancer on Afriilancer

Here is How

To report a freelancer fraud/incompetence or any other offense...
Read More

Is full Project Budget required

Yes, It is

You need to have the full project budget in your...
Read More

Is Project Scope editable during execution

No, You cannot

edit the scope of a project after a freelancer has started...
Read More

What happens to my deposited funds during execution

Here is It

The funds are locked away in our escrow system, neither you nor the freelancer can...
Read More

Can I contest Freelancer's billable hours

Here is How

We recommend that every freelancer working on our platform utilize Clockify...
Read More

Projects vs Services what is the difference

Here is It

The funds are locked away in our escrow system, neither you nor the freelancer can...
Read More

How are disputes resolved on Afriilancer

Here is How

Any dispute arising between an employer and a freelancer, regardless of who....
Read More

Got Questions as a Freelancer? We've got the Answers !

Is it Free to Sign Up as Freelancer

Yes, it is Free

to sign up as a freelancer on Afriilancer.com
Read More

How do I post services for sale in the marketplace

To post a service

create a new account as a freelancer or switch your existing account...
Read More

Do I have to pay to bid on/submit proposal for Jobs/Projects

No, you don't

have to pay, it is free to bid on/submit proposal for jobs/projects....
Read More

How do I prove and justify my billable hours

Here is How

to prove and justify your billable hours on hourly rate based projects that...
Read More

What other fees does Afriilancer charge on Payouts

Here are the

other fees we charge on payouts, after deducting the value added tax (payed by the employer) we charge a....
Read More

Can I get my services featured in the markeplace

Here is How

Any dispute arising between an employer and a freelancer, regardless of who....
Read More

Does Afriilancer supports Multi-Currency

Yes, we do

Projects/Services funds can be deposited into escrow in...
Read More

How do I Setup my Profiile

Here is How

to set up your profile, after registering and verifying your email, go to the dashboard....
Read More

Do I have to verify my Identity as a Freelancer

Yes, you need

to upload a valid government issued means of identification to verify...
Read More

How do I accept offers from employers

Here is How

to accept offers from employers, login to your dashboard and go to offers...
Read More

What are the Commisson Rates of Afriilancer

Here is It

We charge a tier based commission on all projects executed and services sold via our platform...
Read More

How do I get paid as a Freelancer

Here is How

you can get paid directly into your bank account or into your Payoneer or PayPal account..
Read More

How do I participate in Contests

Here is How

To participate in any contests happening on Afriilancer.com, simply visit the contest page...
Read More

Can I Switch My Account Role

Here is It

We charge employers a processing fee and VAT on all projects posted and services bought on Afriilancer.com...
Read More

Projects Vs Services, what is the difference

The difference is

that projects requires the employer to come up with a detailed project description....
Read More

Is Identity Verification free or it has to be paid for

ID Verification is a

paid service on Afriilancer.com, we handle the verification in the back-office....
Read More

What are milestones in projects/services

They are significant

stages or levels of completion that a project execution or service delivery must get to before payments can be released from escrow
Read More

Who pays the Afriilancer's commission

You, the

freelancer pays the commission on every job/project completed or service delivered...
Read More

How does device financing work

Here is How

device financing work, we have partnered with carefully selected device vendors and loan facility providers....
Read More

How are disputes resolved on Afriilancer

Here is How

Any dispute arising between an employer and a freelancer, regardless of who....
Read More

What are micro & add-on services

They are

a subset of services and other related services that you can...
Read More

How do I bid on/submit proposal for a Project

To bid on/submit

proposal for a project, go to that project page, click on the send a proposal now button...
Click Here

How do I communicate with employers

Here is How

There is a in-platform communication tool, that allows both employers and freelancers to chat and...
Read More

When and How are Payouts done

On Fridays

We do payouts once a week on Fridays. To initiate a payout request, first ensure that....
Read More

Is getting featured free or it has to be paid for

Getting featured is

a paid service on Afriilancer.com, you can feature your profile and your services on these pages...
Read More

How do I report an employer

Here is How

To report a freelancer fraud/incompetence or any other offense...
Read More
Currency
Euro